We hope you are delighted with your order. However, if you are not happy with the item for any reason, please send us an email to pointblankdotdash@gmail.com and we'll sort it out for you.
Once we've agreed on the arrangements, just send it back to us within 28 days and providing it is in its original condition, we’ll gladly refund or exchange it for you. However, we will have to ask you to bear the cost of return postage.
As soon as we have received your returned item(s), we will process it as quickly as possible. However, if we’re really busy, it can take up to 7 days from the date of receipt, or up to 10 days during the busy Christmas and Sale periods. Drop us a line if you have any queries about the status of your return.
